Yes. Though criminal records are public information, credit and other Fair Credit Reporting Act information is not and therefore requires a consent form to be signed by the person on whom a background check is being run. During customer orientation, we provide a sample consent form for our customers’ use. The customer will not be asked to fax the consent form over to PeopleFacts, but consent forms will need to be kept on-site for a recommended 90 days before disposal.

Additional copies of authorizations may be required in order to satisfy specific requests. We always recommend that you store them digitally or in paper files with your original application records. Please note that the disclosure and the authorization must be together in one place with appropriate signatures and information required to conduct the background screen.  In these situations, our PeopleFacts Fulfillment Team will contact you to obtain a copy of the authorization. Finally, all clients and even PeopleFacts are subject to audit by all original record sources and by government agencies entitled to do the same to ensure compliance with consumer authorization requirements.